This policy is effective as of 26 June 2022 and was last updated on 26 June 2022.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Data We Process
DownUnderSingles.com is an online dating service that connects single people interested in meeting and dating other single people in Australia. To provide you with our dating service we ask for personal information to provide you with the best possible suitors or matches. Our system uses a custom algorithm developed by us to provide you with the best suitors or matches possible in accordance with the information you provide us with.
Information we may need may include one or more of the following:
Name, email, date of birth, photo, ethnicity, area where you live, relationship status, gender, religion, languages spoken, appearance, profession and lifestyle information. You can find the complete and detailed lists of information we require from you by going to the following areas when you have a DownUnderSingles.com account:
- Profile > Basic Details
- Profile > About Me
- Profile > Looking For
- Profile > My Photos
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
How We Process Your Data
We may collect personal information from you when you do any of the following on our website:
- Sign up to make use of our service
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
- to enable you to customise or personalise your experience of our website
- to find suitors or matches most suitable to the personal preferences you specified
- to let you contact and communicate with other members
- to contact and communicate with you
- to enable you to access and use our website, associated applications, and associated social media platforms
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- sponsors or promoters of any competition or promotion we run
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data
International Transfers of Personal Information
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by clicking here. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
DownUnderSingles.com makes use of third party advertisements to support the site. Some of the advertisers use web beacons or cookies when they advertise on our site. Your IP address, your ISP and the browser you used to visit our site may also be collected by our advertisers when advertisements are displayed to you. This is usually used for geo-targeting purposes (showing Cape Town real estate ads to someone in Cape Town, for example) or showing certain ads based on specific sites visited by you (such as showing cooking ads to someone who frequents cooking sites). Ads served may be targeted based on your previous browsing history. Users may opt out of personalized advertising by visiting https://youradchoices.com
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
DownUnderSingles.com does not send spam or unsolicited email. All accounts must be confirmed when you sign up for our services by clicking or pressing a link inside an email sent to you from us. This is to verify that you are the real owner of the email address and that you give your consent to receive email from us. We won't send you email if your account is not confirmed. Keep in mind that all email notifications we send you can be turned off when logged in.
To turn off various notifications do the following:
1. Log into your account at DownUnderSingles.com
2. Click on 'Profile'
3. Then click on 'Basic Details'
4. You will be presented with options to turn off specific notifications.
Deleting your account and data:
If you would like to close and delete your account with DownUnderSingles.com then do the following:
1. Click on 'Profile'.
2. Click on 'Basic Details'.
3. Under 'PROFILE VISIBILITY' choose: 'Delete profile'.
4. Click on 'Save Basic Details and Settings'
Once your account is closed any identifiable personal information we have of you is removed permanently. We do keep some details for statistical purposes but this data cannot be identified with a person or persons.
We will never again send email to you once your account is closed at DownUnderSingles.com. You are completely and permanently unsubscribed from all mailing lists.